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Frequently Asked Questions

 
 
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Shipping Within Canada

Within Canada we ship using Canada Post. All orders include tracking and insurance.

SHIPPING TO THE UNITED STATES

Items are shipped with USPS via Chitchats Express. All orders include insurance and tracking.

SHIPPING OUTSIDE OF THE US AND CANADA

International orders ship using Asendia via Chitchats Express. Most orders include insurance and tracking. Please contact us if you have any questions.

RETURNS AND EXCHANGES

We do not accept returns as we make every effort to measure and describe each item to the fullest. If there is something wrong with your order we will gladly work with you.

CUSTOMS AND IMPORT TAXES

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.